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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Evans

Robert Evans

October 5, 2025

5  out of  5
rating by Robert Evans
"We had a claim due to roof damage from bad storms with wind and hail damage. The claim was approved in 1 day after the inspection. Great service and Cindy called throughout the process to make sure everything was going good to see if we needed anything. Thank you for such great personal service. Much appreciated!"
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anthony thomas

September 22, 2025

5  out of  5
rating by anthony thomas
"Walk right in and always greeted with a friendly hello. My agent knows what she’s talking about and I feel well informed and confident in the product and pricing when I leave the office."
We responded:
"Hi Tony, we love our clients. Thanks for coming by. Our goal is to provide personalized, professional service. So glad you have been with us for almost 20 years. Cindy. "
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amaya velasquez

September 18, 2025

5  out of  5
rating by amaya velasquez
"Assisted me with getting auto insurance. The process was simple and quick. Great customer service!"
We responded:
"Hi Amaya, welcome to our family! We hope to take customer service to a whole new level. We are here for you, Cindy. "
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Calvin Gill

September 18, 2025

5  out of  5
rating by Calvin Gill
"Cindy Phillips and her State Farm office staff have handled multiple claims and policy changes with professionalism, speed, communications and excellent customer service."
We responded:
"Hi Bud! We sincerely appreciate your review and confidence in us. Customer service is our priority and service after the sale is the best way to take care of our clients. Cindy "
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Bruce Duhamel

September 18, 2025

5  out of  5
rating by Bruce Duhamel
"My wife and I have been clients for many years. When you call, a person answers with immediate access to your account. Could not ask for better service."
We responded:
"Hi Bruce! Thanks so much for the awesome review and the referrals you have sent us! We are honored. It’s our pleasure to be here for our customers. Cindy "
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Tracy Graham

September 17, 2025

5  out of  5
rating by Tracy Graham
"Friendly and very professional this group is. They were able to save me A LOT from what I was being charged at another insurance for equal coverage. Not only that, but it was refreshing to have a person on the other end of my call who genuinely sounded glad that I called. Aces!! Wish I would’ve made the move to change companies years ago. Sincerely, Tracy Graham"
We responded:
"Hi Tracy! Welcome to our family, thank you so much for your business and the wonderful review. We take customer service very seriously. Here to help! Cindy. "
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Gregg Mcmichael

August 5, 2025

5  out of  5
rating by Gregg Mcmichael
"Cindy and her crew do a great job of taking care of my needs. Great service. Needed repairs on my truck and they helped to get it done asap."
We responded:
"Hi Gregg, thank you so much for entrusting us with your insurance needs. We take great pride in helping our clients. "
Profile photo of Mark Bradley

Mark Bradley

June 19, 2025

5  out of  5
rating by Mark Bradley
"Cindy Phillips and her team has always been outstanding in their approach to custom service, and my latest dealings with them has been no different. Thank you to the entire staff for making it look so easy. My family is fortunate that we can count on you."
We responded:
"Hi Mark, thank you SO much for entrusting us to take care of you and Gay. We are honored. Clients like you make our job wonderful. "
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Jimmy Irvin

May 24, 2025

5  out of  5
rating by Jimmy Irvin
"Ms. Phillips and each member of her staff have been very helpful at every instance of setting up and maintaining my home, auto, and umbrella insurance policies. In addition, they helped me set and maintain a Fiduciary bond required by the Veterans Administration for my mother to continue to receive benefits. I highly recommend their services."
We responded:
"Happy Memorial Day Jimmy, thank you for your heart felt review. We are honored to be able to help you and your family. "
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Lisa P

May 12, 2025

5  out of  5
rating by Lisa P
"I've been with State Farm for 30 years and I've been very happy. I've had a few different agents throughout that time, but Cindy Phillips is by far the best. In every situation, she goes above and beyond. Over the last year, I've had to file two claims, one for a car accident and one for storm damage to my roof. In both cases, she did everything she could to make sure I was taken care of. From recommending high-quality contractors, to dealing with the claims adjuster to see that I got paid on time, to just calling to check in and make sure I'm ok. I highly recommend Cindy Phillips and State Farm."
We responded:
"Hi Lisa, Thank you so much for the wonderful review. We take great pride in our customer service; it's a team effort for sure. Claim time is no time for your Agent to be absent. We are here for you! Cindy "
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Keith Corkern

May 9, 2025

5  out of  5
rating by Keith Corkern
"We've been using Cindy Phillips State Farm for several years now. I've never worked with an agent/agency that provides the level of service that Cindy does. She calls periodically to review our policies, needs, and how insurance changes might affect us. We have always ended the review, saving money, increasing coverages, or both. She recently called to let me know that she provided a link for me to take a free defensive driving course for more discounts. I'm sure we'll have a relationship going for a long time into the future."
We responded:
"Hi Keith! So glad we are able to help! We take great pride in providing personal service for our clients, it's a team effort! Cindy "
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Pete Smith

May 9, 2025

5  out of  5
rating by Pete Smith
"Great people always will to help and answer your questions."
We responded:
"Pete, we LOVE seeing you and Gabby. Thank you so much for your YEARS with us. Hugs from us"
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Nesha Harris

May 9, 2025

5  out of  5
rating by Nesha Harris
"The team at this office are the best. Always helpful and attentive to my needs."
We responded:
"Hi Nesha, Thank you for your kinds words. You are in our thoughts and prayers as well. I know you are missing your Mom, especially this 1st Mother's Day without her. Hugs. Cindy"
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Alex Dina

May 9, 2025

5  out of  5
rating by Alex Dina
"The whole team here is fantastic to deal with! I have been with them for a number of years now and it’s been nothing but great! They always try to find you the best price and the best coverage for your needs"
We responded:
"Hi Alex! Thanks so much for the kind words. We take great pride in helping all our clients. "
Profile photo of Marlando Rhodes

Marlando Rhodes

June 15, 2024

5  out of  5
rating by Marlando Rhodes
"I recently transfered to Cindy Phillips State Farm Office from the "Awesome work with your customer" Jeff Glover's State Farm Office. And believe it or not this place is breath taking a long with the customer service and hospitality . Cindy Phillips has created a atmosphere of home life work life.Helping the customer feel, as though they are visiting a really close friend, who will help you in your time of need."
We responded:
"Hi Mariano, we are so excited to have you as a client, welcome to our office. We will certainly be here to help along the way. "
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terry debski

April 29, 2024

5  out of  5
rating by terry debski
"I recently went through a horrific tragedy and had to call my aunt’s agent Cindy Phillips with State Farm. It was Easter weekend but she answered the phone and promptly sent help as the home needed to be hazmatted. She has continued to help me throughout this process and has gone above and beyond the line of duty! I would recommend her to anyone!"
We responded:
"Thanks for the kind words Terry, so glad we could help in your families time of need. Pat and Joe have always been a special clients for us. God Bless. Cindy. "
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Missy Berry

March 28, 2024

5  out of  5
rating by Missy Berry
"My son just recently bought his very first car on his own. Norma helped make getting everything in order so he could drive his new car off the lot a breeze. So less stressful then trying to do everything online or via an automated phone call. Thank you Norma for helping him get the insurance coverage he needed!"
We responded:
"Hi Missy, thank you so much for recognizing Norma’s personalized service. We will be the last office standing to offer service with a smile, not emoji. Sincerely appreciate your business. Cindy. "
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CJ Taylor

March 15, 2024

5  out of  5
rating by CJ Taylor
"Jonn, a licensed agent in Cindy's office, shows an unmatched level of care and consideration for her clients. I would recommend this agency to anybody looking for insurance--the level of customer service is incredible, and they are attentive and responsive to clients' needs."
We responded:
"CJ, this was SO very considerate of you. Thank you for acknowledging Jonn’s compassion and passion for helping others We look forward to continuing to help you and your Mom. "
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j pound

February 15, 2024

5  out of  5
rating by j pound
"Honest, Responsive, knowledgeable and very personable. The wife and I have been with them for a long long time! Would recommend them to all."
We responded:
"Morning Josh, thank you for the wonderful review and especially your loyalty all these years. We know you have options and are honored you chose us! See you soon. "
Profile photo of Davey Reyes

Davey Reyes

January 14, 2024

5  out of  5
rating by Davey Reyes
"Great staff! I recently had a claim while out of town at a family funeral. I made one call, and they handle everything from getting the claim going to getting me back home for Christmas! The team at the office also sent us a sympathy card. You don't find that kind of service and compassion from many agencies."
We responded:
"Hi Davey, thank you for the wonderful compliments. Helping folks is what we are all about. Glad we were also able to get you a check. Enjoy your new ride. "
Profile photo of Frank Warren

Frank Warren

August 17, 2023

5  out of  5
rating by Frank Warren
"Cindy works hard for her clients. I had a very pleasant interaction with her, and greatly appreciate the help. Thanks Cindy"
We responded:
"Thank you Frank, sincerely appreciate your comments. Appreciate all you do for your clients as well. "
Profile photo of Katie Schmelzer

Katie Schmelzer

August 5, 2023

3  out of  5
rating by Katie Schmelzer
"Statefarm never does anything to help the client. This is my second time dealing with them and last time it was the other person's fault. Even then they don't do anything to make you feel like the care about you as a costumer. Will be switching soon."
We responded:
"Hi Katie, I am so sorry to hear you feel this way. Each Agents office is different. In my office, I personally help ALL my clients with their claims. I’m not sure who your agent is, reaching out to them directly would be helpful. Call me if you need more info, 7066582329. Cindy "
Profile photo of Tymon Martindale

Tymon Martindale

June 15, 2023

5  out of  5
rating by Tymon Martindale
"Cindy is one of the most amazing insurance agents you can ask for. Her and her team go above and beyond than just selling insurance they are there with you each step when you have to file a claim. Within the past 6 months I had a frozen pipe break Christmas morning that flooded my basement, and a car accident a few months later. Cindy and her team were there any time I had questions about my policy or any steps along the way. Not only that but she also would also call to check up on how the process was going with the repairs of my home and car. She is not only a good neighbor, but treats you like family that is willing to take time to see how you are doing. You cannot ask for a better insurance agent."
We responded:
"Hi Tymon! Thank you so very much for your heartfelt words. We are extremely proud to be your Insurance Agency. Love getting to know you. Excited to see your future. "
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Sharon Byrnes

May 30, 2023

5  out of  5
rating by Sharon Byrnes
"I love Cindy and all the people who work with her. They are so sweet and helpful. They are the best!!"
We responded:
"Hi Sharon, we sincerely appreciate you as well. Thank you, 24 years together. That’s a long time. "
Profile photo of Dave Miller

Dave Miller

April 17, 2023

5  out of  5
rating by Dave Miller
"Jonn, the associates at Cindy Phillips State Farm, and Cindy Phillips are always great to work with. Their prompt service and customer focus is one of the most important attributes I believe the Cindy Phillips State Farm office possess. I have been with Cindy Phillips State Farm for decades and I know I will be with them for decades to come."
We responded:
"Hi Dave! So thoughtful of you! We sincerely do our best to provide excellent customer service. Thank you for being a loyal customer for all these years and years to come. You and your family are extremely important to us. "