Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa P

Lisa P

May 12, 2025

5  out of  5
rating by Lisa P
"I've been with State Farm for 30 years and I've been very happy. I've had a few different agents throughout that time, but Cindy Phillips is by far the best. In every situation, she goes above and beyond. Over the last year, I've had to file two claims, one for a car accident and one for storm damage to my roof. In both cases, she did everything she could to make sure I was taken care of. From recommending high-quality contractors, to dealing with the claims adjuster to see that I got paid on time, to just calling to check in and make sure I'm ok. I highly recommend Cindy Phillips and State Farm."
We responded:
"Hi Lisa, Thank you so much for the wonderful review. We take great pride in our customer service; it's a team effort for sure. Claim time is no time for your Agent to be absent. We are here for you! Cindy "
Profile photo of Keith Corkern

Keith Corkern

May 9, 2025

5  out of  5
rating by Keith Corkern
"We've been using Cindy Phillips State Farm for several years now. I've never worked with an agent/agency that provides the level of service that Cindy does. She calls periodically to review our policies, needs, and how insurance changes might affect us. We have always ended the review, saving money, increasing coverages, or both. She recently called to let me know that she provided a link for me to take a free defensive driving course for more discounts. I'm sure we'll have a relationship going for a long time into the future."
We responded:
"Hi Keith! So glad we are able to help! We take great pride in providing personal service for our clients, it's a team effort! Cindy "
Profile photo of Pete Smith

Pete Smith

May 9, 2025

5  out of  5
rating by Pete Smith
"Great people always will to help and answer your questions."
We responded:
"Pete, we LOVE seeing you and Gabby. Thank you so much for your YEARS with us. Hugs from us"
Profile photo of Nesha Harris

Nesha Harris

May 9, 2025

5  out of  5
rating by Nesha Harris
"The team at this office are the best. Always helpful and attentive to my needs."
We responded:
"Hi Nesha, Thank you for your kinds words. You are in our thoughts and prayers as well. I know you are missing your Mom, especially this 1st Mother's Day without her. Hugs. Cindy"
Profile photo of Alex Dina

Alex Dina

May 9, 2025

5  out of  5
rating by Alex Dina
"The whole team here is fantastic to deal with! I have been with them for a number of years now and it’s been nothing but great! They always try to find you the best price and the best coverage for your needs"
We responded:
"Hi Alex! Thanks so much for the kind words. We take great pride in helping all our clients. "
Profile photo of Marlando Rhodes

Marlando Rhodes

June 15, 2024

5  out of  5
rating by Marlando Rhodes
"I recently transfered to Cindy Phillips State Farm Office from the "Awesome work with your customer" Jeff Glover's State Farm Office. And believe it or not this place is breath taking a long with the customer service and hospitality . Cindy Phillips has created a atmosphere of home life work life.Helping the customer feel, as though they are visiting a really close friend, who will help you in your time of need."
We responded:
"Hi Mariano, we are so excited to have you as a client, welcome to our office. We will certainly be here to help along the way. "
Profile photo of terry debski

terry debski

April 29, 2024

5  out of  5
rating by terry debski
"I recently went through a horrific tragedy and had to call my aunt’s agent Cindy Phillips with State Farm. It was Easter weekend but she answered the phone and promptly sent help as the home needed to be hazmatted. She has continued to help me throughout this process and has gone above and beyond the line of duty! I would recommend her to anyone!"
We responded:
"Thanks for the kind words Terry, so glad we could help in your families time of need. Pat and Joe have always been a special clients for us. God Bless. Cindy. "
Profile photo of Missy Berry

Missy Berry

March 28, 2024

5  out of  5
rating by Missy Berry
"My son just recently bought his very first car on his own. Norma helped make getting everything in order so he could drive his new car off the lot a breeze. So less stressful then trying to do everything online or via an automated phone call. Thank you Norma for helping him get the insurance coverage he needed!"
We responded:
"Hi Missy, thank you so much for recognizing Norma’s personalized service. We will be the last office standing to offer service with a smile, not emoji. Sincerely appreciate your business. Cindy. "
Profile photo of CJ Taylor

CJ Taylor

March 15, 2024

5  out of  5
rating by CJ Taylor
"Jonn, a licensed agent in Cindy's office, shows an unmatched level of care and consideration for her clients. I would recommend this agency to anybody looking for insurance--the level of customer service is incredible, and they are attentive and responsive to clients' needs."
We responded:
"CJ, this was SO very considerate of you. Thank you for acknowledging Jonn’s compassion and passion for helping others We look forward to continuing to help you and your Mom. "
Profile photo of j pound

j pound

February 15, 2024

5  out of  5
rating by j pound
"Honest, Responsive, knowledgeable and very personable. The wife and I have been with them for a long long time! Would recommend them to all."
We responded:
"Morning Josh, thank you for the wonderful review and especially your loyalty all these years. We know you have options and are honored you chose us! See you soon. "
Profile photo of Davey Reyes

Davey Reyes

January 14, 2024

5  out of  5
rating by Davey Reyes
"Great staff! I recently had a claim while out of town at a family funeral. I made one call, and they handle everything from getting the claim going to getting me back home for Christmas! The team at the office also sent us a sympathy card. You don't find that kind of service and compassion from many agencies."
We responded:
"Hi Davey, thank you for the wonderful compliments. Helping folks is what we are all about. Glad we were also able to get you a check. Enjoy your new ride. "
Profile photo of Frank Warren

Frank Warren

August 17, 2023

5  out of  5
rating by Frank Warren
"Cindy works hard for her clients. I had a very pleasant interaction with her, and greatly appreciate the help. Thanks Cindy"
We responded:
"Thank you Frank, sincerely appreciate your comments. Appreciate all you do for your clients as well. "
Profile photo of Katie Schmelzer

Katie Schmelzer

August 5, 2023

3  out of  5
rating by Katie Schmelzer
"Statefarm never does anything to help the client. This is my second time dealing with them and last time it was the other person's fault. Even then they don't do anything to make you feel like the care about you as a costumer. Will be switching soon."
We responded:
"Hi Katie, I am so sorry to hear you feel this way. Each Agents office is different. In my office, I personally help ALL my clients with their claims. I’m not sure who your agent is, reaching out to them directly would be helpful. Call me if you need more info, 7066582329. Cindy "
Profile photo of Tymon Martindale

Tymon Martindale

June 15, 2023

5  out of  5
rating by Tymon Martindale
"Cindy is one of the most amazing insurance agents you can ask for. Her and her team go above and beyond than just selling insurance they are there with you each step when you have to file a claim. Within the past 6 months I had a frozen pipe break Christmas morning that flooded my basement, and a car accident a few months later. Cindy and her team were there any time I had questions about my policy or any steps along the way. Not only that but she also would also call to check up on how the process was going with the repairs of my home and car. She is not only a good neighbor, but treats you like family that is willing to take time to see how you are doing. You cannot ask for a better insurance agent."
We responded:
"Hi Tymon! Thank you so very much for your heartfelt words. We are extremely proud to be your Insurance Agency. Love getting to know you. Excited to see your future. "
Profile photo of Sharon Byrnes

Sharon Byrnes

May 30, 2023

5  out of  5
rating by Sharon Byrnes
"I love Cindy and all the people who work with her. They are so sweet and helpful. They are the best!!"
We responded:
"Hi Sharon, we sincerely appreciate you as well. Thank you, 24 years together. That’s a long time. "
Profile photo of Dave Miller

Dave Miller

April 17, 2023

5  out of  5
rating by Dave Miller
"Jonn, the associates at Cindy Phillips State Farm, and Cindy Phillips are always great to work with. Their prompt service and customer focus is one of the most important attributes I believe the Cindy Phillips State Farm office possess. I have been with Cindy Phillips State Farm for decades and I know I will be with them for decades to come."
We responded:
"Hi Dave! So thoughtful of you! We sincerely do our best to provide excellent customer service. Thank you for being a loyal customer for all these years and years to come. You and your family are extremely important to us. "
Profile photo of Bo Harris

Bo Harris

April 4, 2023

5  out of  5
rating by Bo Harris
"Cindy has been working with my family for as long as I can remember. Any time that I have any trouble whatsoever, Jonn has my back. Thanks, y'all!"
We responded:
"Hi Bo! Thanks so much for the great review AND your long time business. We certainly appreciate you and your family. Jonn takes customer service to a whole new level. "
Profile photo of Oscar Suerte-Felipe

Oscar Suerte-Felipe

April 1, 2023

5  out of  5
rating by Oscar Suerte-Felipe
"Cindy Phillips has been my family’s trusted Good Neighbor agent for nearly 3 decades . For the past 5 years, Jonn has handled the majority of our business with the same care and professionalism we’ve grown accustomed to from this agency . Good company operated by good people."
We responded:
"Hi Oscar! 3 decades, crazy isn’t it. Thank you, we sincerely appreciate your business. So glad we can cover your home now as well. Jonn is the BEST "
Profile photo of Donna Walls

Donna Walls

March 29, 2023

5  out of  5
rating by Donna Walls
"Cindy and team are extremely responsive and attentive to my needs. I cannot say enough good things about them! They helped me get acclimated to the area"
We responded:
"Hi Donna, we are so happy to help you. Customer service is our top priority. Service over sales. We sincerely appreciate your business. Cindy & Team Jonn, Norma and Cindy Bramlett. "
Profile photo of denise sexton

denise sexton

March 25, 2023

5  out of  5
rating by denise sexton
"Jonn Foster is awesome, she is the one to see for your insurance needs!"
We responded:
"Thanks so much Denise. Customer service is our top priority. "
Profile photo of Cynthia H Souther

Cynthia H Souther

March 21, 2023

5  out of  5
rating by Cynthia H Souther
"I am just starting with the Cindy Phillips State Farm Agency. Jonn Foster is my Agent and so far we have had a lot of fun setting up my Insurance. My husband and I had St. Farm many years ago and now I am back! Thanks Jonn! Cindy Souther"
We responded:
"Welcome to our office and welcome back to State Farm. We are so glad you are here. Look forward to many many years of great service. Jonn loves taking care of her clients. "
Profile photo of Jesse Landers

Jesse Landers

March 9, 2023

5  out of  5
rating by Jesse Landers
"Great group of folks. Been with Cindy going on two years now and we greatly appreciate what they do."
We responded:
"Hi Jesse, so are so excited you are with us! Customer Service is our #1 priority, it's great to know when it's appreciated. Thanks so much for your business. Cindy"
Profile photo of Moe Moreno

Moe Moreno

March 8, 2023

5  out of  5
rating by Moe Moreno
"Norma has been great! She responds quickly and resolves anything I need in short order. She is a pleasure to deal with and always extremely polite, courteous, very knowledgeable! Thanks for all you do Norma!"
We responded:
"Hi Moe! I'm so excited to hear Norma was able to help you. We just love her. She takes customer service to a whole new level. Thank you so much for your business, Cindy"
Profile photo of Zinaida Mayo

Zinaida Mayo

March 6, 2023

5  out of  5
rating by Zinaida Mayo
"Need insurance agent and team that is going to take care of you look no further. Cindy and her staff was just amazing. Thank you ."
We responded:
"Hi Zina, thanks so much for the great review. Our goal is to provide the best customer service we can. Thank you so much for your business. "
Profile photo of Tammy Standridge

Tammy Standridge

March 3, 2023

5  out of  5
rating by Tammy Standridge
"Jonn with State Farm is the absolute best! She’s very quick to respond, beyond helpful and always has the right answers. 😊 She helped me through setting up insurance for my new truck while I was at the dealership. Her office was getting ready to close but she worked with me until it was complete. She also helped us get a windshield replacement setup in a matter of minutes. I thought the process would be long and drawn out but it was done in a matter of 5 minutes. Thank you Jonn!"
We responded:
"Yeah Jonn! She’s the best for sure. Thanks for recognizing her hard work Tammy. We are so glad to be your Insurance provider. "